We do not charge any fees to Tenants, for permitted payments please see our Tenants page.

Our hours of business

The normal hours of opening are between 9.00 am and 5.30 pm on weekdays and on Saturdays between 9.00 am and 4.00 pm.  Outside those hours appointments and viewings can be arranged.

Our agency team
Our agency team are here to help you and look after your Rental Property and Tenancy.  Please feel free to contact any of us at any time for assistance, advice or to answer any queries. 

 Our charges and expenses 

A).       Fully Managed

(i)     We will charge you an arrangement fee of £200 inc VAT for arranging the Tenancy which includes finding a Tenant, any advertising and the arrangement of credit checks, references, right to rent and money laundering checks on prospective Tenants.  (Service of legal notices not are not included and are subject to an additional charge, see below) Preparation of Assured Shorthold Tenancy, Ingoing Inspection Report with photographic record, Registration of Deposit,  Inventory of  Contents and Fittings (optional), Check out inspection at end of Tenancy, Instructing contractors for Minor Maintenance, Rent review and relevant notices, Periodic Inspections, Identifying, Informing & Addressing tenant breaches of contract.  

 (ii)  An on-going management fee of 12% inc VAT on the appropriate monthly rent received deducted direct from the rent on a monthly basis.

(iii)  Rent Protection & Legal Expenses cover- subject to an additional one off payment that will vary. Please ask us for details. 

B).        Tenant Find Service Only

(i)      We will charge you an arrangement fee equivalent of 90% inc VAT of a Month’s Rent (subject to a minimum fee of £500.00 inc. VAT) for arranging the Tenancy which includes finding a Tenant, any advertising and the arrangement of credit checks, references, right to rent and money laundering checks on prospective Tenants, Ingoing Inspection Report with photographic record.


  • Check out Inspection at the end of the Tenancy:                                        £60.00  
  • Registration of Deposit:                                                                               £48.00 
  • Rent Review:                                                                                               £60.00
  • Inspections:                                                                                                 £60.00

Other Landlord Agency Fees (applicable to Managed or Find Only)

  • Renewal of/Change to Tenancy Agreement:                                               £60.00 
  • Issuing Notice to Quit (section 21 notice, through Seldons solicitors)         £150.00 
  • Redirection of mail overseas:                                                                      Cost of postage
  • Key Cutting:                                                                                                 £5.00 per key plus cutting costs
  •  Energy Performance Certificate,(paid directly to Assessor)                       £60.00 
  • Gas safety certificate:                                                                                  £60.00 

Terms of Payment

(i) Payment is immediately due on invoice and you will agree we are entitled to deduct payment of our charges and any expenses incurred for you in managing your property direct from rental payments received before accounting to you for the same.

(ii) In the event of insufficient funds held by us being available for payment any invoice is due for payment within twenty eight days. Interest will be charged on an annual base at 8.5% from the expiry of the twenty eight day period from the delivery of the bill by us to you until actual payment as provided in the Late Payment of Commercial Debts (Interest) Act 1998.

 Tenancy Deposit Regulations
The law requires you to enter into a registration scheme in relation to any Tenancy deposit. We are members of an approved scheme and as part of our role will organise registration of your Tenancy deposit. Whether we are providing a let only or fully managed service, we will retain the Tenant’s deposit until the end of the term as security against damage and breakages. There is a fee of £48.00 inc VAT payable for each Tenancy deposit under the Regulations, which we will charge you as an additional fee to be deducted from the first month’s rent. 

Client Money Protection Insurance
It is a legal requirement for letting agents to join a Client Money Protection Scheme for the benefit of tenants and landlords, in order to safeguard money we hold on their behalf. In the event that the owners of the business steal or misappropriate any of this money there is a route of redress against the letting agent by contacting the Scheme and claiming against the Scheme. To fulfil our obligations in respect of this, we are members of CMP, Client Money Protect.

 Inventory and Schedule of Condition
In order that we are able to provide the necessary information should any retention of a Deposit be disputed it is important a full Inventory and Schedule of Condition including a photographic record is carried out at the commencement of a Tenancy,

 Right to Rent check
To comply with current legislation, we will conduct ‘Right to Rent’ checks on all prospective tenants as part of our Referencing process

Sub agents
We promise to you we will not use any sub-agent in marketing your property.

 General Legal requirements 

Estate Agents Act 1979 – Connected Persons

Where any potential conflict of interest occurs we must disclose details to any prospective tenant. Please assist us by advising us immediately if you are aware of any business association, family relationship or other connection you might have with the agent, or any employee.

Consumer Rights Act 2015, , the Consumer Protection from Unfair Trading Regulations 2008 (CPRs) & related Regulations

Giving false or misleading information when describing a property is a criminal offence. You warrant on an on-going basis that all information provided to Seldons is true and accurate and that you have verified any particulars produced and disclosed any factors which may affect a prospective purchaser decision to purchase. To assist with compliance a copy of the property details will be forwarded to you. It is very important that you read the details carefully and return them to us duly approved. Please inform us immediately if there are any inaccuracies.

Estate Agents Act 1979, the Consumers, Estate Agents and Redress Act 2007.

Seldons Estate Agents are members of the Property Ombudsman Scheme and follow the Code of Practice. A copy of the Code of Practice and the Consumer Guide is available from our offices or www.tpos.co.uk. Details for our Complaints Handling Procedure are available on request.

Furniture and Furnishings (Fire) (Safety) Regulations 1988 as amended by Regulations made in 1989 and 1993)

All upholstered furniture in rented accommodation must comply with the fire resistance requirements of the Furniture and Furnishings (Fire) (Safety) Regulations 1988 (as amended). All upholstered or part-upholstered furniture is covered by the regulations including mattresses, pillows, and cushions. Each piece of furniture that complies with these regulations should have a rectangular label permanently attached to it with the heading “CARELESSNESS CAUSES FIRE”. If the furniture was produced prior to 1988 or does not have the above label, it will probably not comply (apart from antiques made before 1950).


 Further Information please ask for a full copy of our Terms.


Whilst we delighted that COVID cases finally seem to be falling, we will continue to take a prudent approach by keeping some of our safety measures in place, including the wearing of face coverings, please.